Shipping Policy
Shipping Policy
Effective Date: 13th August 2025
Processing & Dispatch
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Orders are processed within 1–2 business days after payment is received.
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Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Within New Zealand
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We ship nationwide via trusted courier services.
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Standard delivery time is 2–5 business days from dispatch (rural addresses may take longer).
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Shipping rates are calculated at checkout based on your location and the size/weight of your order.
Click & Collect
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Free Click & Collect is available from our store at 55a Main Street, Oxford, North Canterbury.
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You will receive an email when your order is ready for collection.
International Shipping
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International shipping may be available to select countries. Delivery times and costs will be calculated at checkout.
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Buyers are responsible for any customs duties, taxes, or import fees in their country.
Delays & Tracking
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Delivery timeframes are estimates only. We are not responsible for courier delays outside our control.
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All orders include tracking. Tracking details will be emailed once your order is dispatched.